Feline (Cat) Intake Manager 

                              Hourly Pay Rate: $11.00 - $15.00 (depending on experience)

Supervisor: Executive Director                                                         Work hours: approximately 35 hours per week; weekend hours required.  


This position manages the intake of felines at the HSDC, feline foster program, management of feline caretakers, feline training programs, and develops procedures to promote the Standards of Care in Animal Shelters.


Job Duties


  • Manage the daily intake of felines into the shelter to include adult cats, kittens, mom & litters, and neonates. This includes management of the surrender list for animals, and coordinating the date/time for intake. Ensure the shelter complies with the Standards of Care in Animal Shelters as developed by the Association of Shelter Veterinarians.  This includes, but is not limited to, the Five Freedoms and Capacity for Care. Assist in the establishment of procedures for the health, safety and humane treatment and handling of felines.


  • Coordinate and manage the feline foster program to include placement, tracking, monitoring and communication with fosters regarding felines in foster care, concerns, needs and supplies; scheduling fosters with veterinary clinic for medical care; and return to HSDC.   


  • Provide on-going management of staff (cat caretakers) to include hiring, training, scheduling for all feline needs. Complete performance evaluations, counseling for improved performance, and termination. Ensure caretakers are completing assigned job duties in a timely and accurate manner and following established protocols for disease management. Verify and confirm all feline medications are properly administered as prescribed by the shelter veterinarian. Promptly communicate animal health concerns and needs to the veterinary clinic for diagnosis and treatment. Follow shelter procedures, guidelines and policies and enforce same with staff.


  • Assess feline behavior and proper feline placement. Work in consort with the clinic staff to identify movement and placement of felines in consideration of medical needs or behavioral issues. For animals that are in isolation, this may require wearing booties, gowns, gloves, or masks to minimize the spreading of illness and disease.


  • Develop and implement educational programming to include a foster training program to maintain an active roster of fosters to provide care for felines; new volunteer/staff training curriculum to promote a holistic view and comprehensive understanding of the HSDC.


  • Ensure the staff and volunteers are knowledgeable regarding the HSDC, programs, and philosophy and providing potential adopters with an honest assessment of the felines, energy level, temperament, and any known health issues. Recommend the adopters spend time with specific felines that may be a good match for the household. Provide direction and monitor visitor and volunteer interactions with the felines to ensure proper interaction and a safe environment.


  • Oversee and maintain HSDC shelter software programs to ensure data integrity of feline records. This includes drafting and loading biographies, updating kennel cards, animal location and status, and ensuring the accuracy of medical information.  


  • Attend and participate in HSDC staff meetings, training sessions, or other administrative events as scheduled by management.



Knowledge, Skills and Abilities

  • A current working knowledge of companion animal care and adoption issues, transmittable disease in felines, zoonotic diseases, safe and humane animal handling procedures, and techniques to administer medication.

  • Confidence and ability to work with felines of varying sizes, weights, and temperaments. Shelter animals can be unpredictable or aggressive. Knowledgeable in feline posture, behaviors, and behavior modifications.

  • Ability to properly handle and dispose of animal waste, hazardous chemicals/materials and sharp objects.

  • Experience managing staff, preparing work schedules, and conducting performance evaluations.

  • Ability to learn shelter software, use a computer and telephone system.

  • Ability to communicate and interact with the public, volunteers, and other staff in a positive and open manner.

  • Ability to multi-task, work under pressure, and maintain a professional appearance and demeanor within the HSDC and the general public.

Minimum Qualifications

  • Three (3) years combination of training, education and experience working with felines as an animal shelter employee, veterinary technician, or behavioral science or equivalent experience. College coursework in animal sciences preferred.

  • Must have excellent verbal and strong writing skills. Ability to communicate and interact with the public, volunteers, and other staff in a positive and constructive manner.

  • Proficiency with a computer, software programs, and social media.

  • Must be reliable and dependable. The shelter animals’ health and welfare depend on your attendance.

  • Ability to follow directions, multi-tasks, prioritize, and effective time-management.

  • Must be able to work assigned hours, including weekends, holidays or during emergencies.

  • May be required to work long or unusual hours during peak operational needs.

  • Valid driver’s license and good driving record required.

  • Electronic deposit (ACH) of paycheck is required.

Physical demands and working environment

  • Ability to work in an emotionally taxing field – a positive attitude and sense of humor are essential.

  • Work is performed in an animal shelter. There is a potential for exposure to environmental factors such as temperature variations, high noise levels, zoonotic diseases, animal waste, strong odors, hazardous chemicals or chemical materials requiring OSHA Material Safety Data Sheets (MSDS), anesthetics, sharp objects, and potential hostile persons and/or dangerous and unpredictable animals.

  • Ability to stay standing or active during entire shift; lift and carry objects and animals up to 50 pounds; lift, bend, stoop, kneel, crouch, crawl, push, pull and other strenuous activities.

This position has a 90-day probationary period.

This is an at-will position.

If you would like to help improve feline programs at the HSDC, please submit your resume via e-mail to Jana Cassidy at jana.cassidy@hsdcohio.org

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